Case Management Process
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The context in which case managers provide health and human services to clients and their support systems.
Case management process. There is a key difference between screening and assessing. An enterprise content management ecm or document management dm system may also be used to manage case information. Finally a workflow or business process needs to take place to move the case to its outcome. The case management process is adaptive to case managers practice settings and the settings where clients receive health and human services.
The primary elements of case management are. Definition of case management. Professionals from within or across healthcare organizations e g provider employer payor. The process consists of several steps or sub processes that are iterative cyclical and recursive rather than linear in nature and applied until the client s needs and interests are met.
The process of case management is interactive and goal directed with an emphasis on monitoring and review to ensure that services are being delivered and the identified needs of the child young person and family are being met. 3 4 monitoring and. Case management body of knowledge website defines the case management process as the context in which case managers provide health and human services to clients and their support systems. In this step a case manager will analyze the same information in the previous step but to a greater depth.
The process consists of several steps or sub processes that are iterative cyclical and recursive rather than linear in nature and applied until the client s needs and interests are met. A case management process exists to solve complex problems that may last a long time not for solving simple issues. Case managers approach the provision of case managed health and human services in a collaborative manner. Screening is for determining if the case.
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